Software Delivery Manager
The Power of Now
Fortescue Zero’s mission is to be the world leader in zero emission power systems. We are developing and manufacturing the technologies needed to decarbonise our planet. We are expanding across the geographies of UK, US and Australia and becoming a global company. As part of Fortescue, our vision is to be the number one integrated green technology, energy, and metals company.
An opportunity has arisen for a Software Delivery Manager to join the Elysia department in a rapidly expanding and exciting work environment.
At Elysia, we are at the forefront of revolutionising the life, safety, and performance of battery systems, across markets and industries. As a pioneering technology company, we specialise in the development of cutting-edge software solutions that supports, optimises and de-risks the deployment of batteries, from cradle to grave, starting with design and manufacture, through to first-life monitoring and the transition to second-life or recycling. Our team of brilliant minds and passionate experts are dedicated to pushing the boundaries in software-derived performance, both within embedded BMS and cloud-based domains. We believe in the combination of expertise in electrochemistry, battery systems and data science to build products that empower our customers to unlock the full potential of their battery assets. Elysia is wholly owned business of Fortescue, a top 10 ASX listed company. Fortescue is a world leading mining and energy company, who has committed to reach real zero by 2030.
Role Purpose
You will be responsible for delivering customer projects, involved throughout the entire lifecycle of the software projects. You will work closely with the Engineering, Product and Commercial teams to scope the project, create and manage the JIRA plan and ensure delivery on time.
This role is for anyone with proven experience delivering software projects, keen to expand their experience in an agile deep tech start-up environment, with a focus on software development and deployment in an industry critical to a zero-carbon future.
Responsobilities
- You will be involved early in commercial negotiations to feedback on scope timelines and dependencies, working with the technical teams. Once the project is live, you will be responsible for communicating with the customer, organising meetings and workshops, tracking progress, working proactively with relevant stakeholders to make updates to the schedule and you will update senior management on progress.
- You will be required to have a detailed understanding of the project, including its aims and requirements and be quality driven.
- You will be adept at using JIRA and Confluence and will be expected to leverage automations to minimise project admin overhead and increase the speed at which we generate project insights. Changes to the project schedule are common and customers in our field act very dynamically.
- As a skilled Delivery Manager, you will be expected to minimize any potential setbacks from such changes by proactively seeking to understand the issues and dependencies.
- At every step you will be supported and empowered to make an impact.
- We are looking for someone excited to work with technical teams and customers to deliver exciting projects.
What you will do
• Have full ownership of delivering software products to your nominated customers.
• You will be involved from the early stages of setting up a new project to maintaining the JIRA plan with input from team leads and customers. You will identify resource gaps, track KPIs and budgets, adapt to changes in priority to ensure we deliver high quality solutions and on time.
• Engage with stakeholders to develop a clear view of business requirements, manage them and agree with the team leads which tasks will implement the requirements.
• Actively keep the plan updated, review estimates as and when new information about the project becomes available. Quantify risks and uncertainties in timing/resource projections.
• Agree project timings and sync your plans with the high-level plan. Integrate plan baselines, identify dependencies between projects, resource constrains and minimise the impact of delays.
• Support delivering the plan on time and ensure the tasks meet a high standard.
• Develop new processes and continuously improve the effectiveness of existing ones.
• Leverage JIRA automations to minimise project admin overhead.
• Identify and escalate risks. Maintain the risk register, work with the technical leads to mitigate or even eliminate risks before they can impact the project.
• Be involved in fault management and resolution. Work with Application and Support Engineers to fix customer issues in a timely manner.
• Work with Customer Success Managers to integrate identified pain points from the projects you manage into the Customer Delivery Processes
• Prepare and present reports to customers, tracking status, timing, issues and risks.
• Build and sustain positive relationships with team members and customers.
Experience & Qualifications:
Our team values a growth mindset over an expansive CV. We encourage you to apply if you have some or all the following:
• Experience delivering projects in a fast-paced software/engineering environment.
• Bachelor’s degree, preferably in a STEM field (Software, Engineering, Physics, Mathematics or similar) or equivalent experience
• Atlassian proficiency. Experienced using modern software project management tools such as JIRA and Confluence for planning, automation, reporting and chasing an advantage. Office tools are not used for project management.
• Experience working with customers. Able to build and sustain positive relationships.
• Be responsive to changes in customer needs and expectations.
• Well organised person with strong problem-solving skills.
• An awareness of agile methodologies and automotive standards is preferred.
• Great communication skills: confidently able to chase internal and external stakeholders for information and keep them accountable to deadlines.
What is in it for you?
Our typical hybrid roles at Fortescue Zero require 3 days in the office and 2 from home, making the ability to commute to the stated office location for the required days essential.
- Fortescue Zero bonus scheme
- Aviva Pension
- Group Life Assurance
- Group Income Protection
- Electric Car Scheme
- Health Cash Plan
- Employee Assistance Programme
- Private Medical Insurance
- 26 days holiday plus public holidays and the opportunity to purchase an additional 5 days per year
- Childcare Benefits
- Free on-site gym access and discounted national memberships
Our Commitment
Not near-zero
Not net-zero.
We are Fortescue Zero.
Fortescue celebrates individual strengths and team members are encouraged to bring their whole selves to work. Our global workforce drives and promotes an inclusive culture, both within our organisation and throughout the communities we interact with. Diverse backgrounds include First Nations Peoples, people with disabilities, LGBTQ+ community, gender, neurodiverse, cultural diversity, all age groups, and those with an intersectional or multiple diverse characteristics. We encourage candidates from all backgrounds to apply.
Please note, if you are applying for a role which involves having access to personal data, you will be subject to a background check. Where checks are unsatisfactory or incomplete and/or a failure to reveal information relating to convictions that you are required to identify as part of the background checks, could lead to withdrawal of an offer of employment.
Internal Candidates / Current Contractors please apply via Success Factors Careers Portal. For further information on how to apply please visit the Fortescue Hub.
Fortescue reserves the right to close applications early should a suitable pool of candidates be identified. Fortescue will never contact you to ask for payment of any kind, whether directly or through a third party.